SHIPPING & RETURNS
SHIPPING POLICY
At Duchesse Rhinestones, we offer fast and reliable shipping at affordable rates. Our packaging ensures that your rhinestones arrive in perfect condition. We offer overnight door-to-door delivery within Southern Ontario and shipping is always free for orders over $150. Shipping on orders under $150 is $10 within Canada and the United States. We strive to provide you with the best possible service and will do everything we can to ensure your satisfaction.If you have any questions or concerns
about our shipping methods, please don't hesitate to contact us.
RETURN & EXCHANGE POLICY
We want you to love your rhinestones from Duchesse Rhinestones! If for any reason you are not satisfied with your purchase, please contact us within 14 days of receiving your order to request a return or exchange. We will do everything we can to make it right. Please note that all returned items must be in their original condition and packaging. Shipping costs for returns and exchanges are the responsibility of the customer, unless the item received was damaged or incorrect. If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact us.